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Mission Statement


At PITTS INSURANCE, we are a local family owned business with over 70 years of experience in the health insurance industry. We are local independent health plan advisers which allows us to represent a wide range of different carriers to you for your medical coverage.

Your Trusted Insurance Partner

While our main focus is on Medicare clients, we are able to provide the very best advice and service possible to any client who is looking for the right type of healthcare insurance policy tailored for their unique situation. Here, we are dedicated to providing personalized service to explain your options that will be the most beneficial to your healthcare needs as well as saving you the most money in the long run. With our excellent customer service, we will always go above and beyond our customer expectations and confident that you will leave here with a better understanding and feeling of your insurance coverage than when you came in the door.

If you are looking for someone that is up on the latest products and looking our for your best health interests, then you are at the right place. Give us a call to see how we can begin to exceed your expectations.

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Years of Expriences
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Winning awards
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Happy customers


Our Experts

Pitts Insurance was originally Jerry E. Pitts Insurance Agency, formed in 1969 by Eddie’s father, Jerry. After helping his parents with their Medicare, Jerry saw the need for someone local to help other seniors with filing claims on this new Medicare Insurance program and explain their options on supplemental coverage to fill the gaps Medicare left behind.

Eddie joined the Agency in 1983 after a few years in textile management and Kim became part of the team in 1991 with 17 years of experience in hospital and pharmacy administration. In 1996, Kim and Eddie changed the name of the agency to The Pitts Insurance Group, Inc. In 2005, with the implementation of Medicare Advantage (Part C) and stand-alone drug coverage (Part D), Pitts Insurance expanded their territory to include all of NC, SC, and VA, with the help of agent partnerships throughout the states, while still providing the same type and level of personal customer service that was started in 1969.

Pitts Insurance moved to its present location at 1624 Memorial Dr, Burlington NC 27215 in September of 2018. This 4,500 sqft former Medical Office Complex was completely renovated creating an open space for those seeking a professional, modern, relaxed, safe place to learn about all their insurance options whether it’s a face-to-face or a group meeting.

Kim and Eddie invite you, your friends and family to CONTACT US, stop by for a quick visit to check us out, or attend one of our educational seminars.

Have Questions?
Call Us (336) 226-3707

Client testimonials

What They Say About Us

"Kim has always helped us with our plans every year and does a great job. We appreciate her service as she always takes her time to help us! She’s wonderful!"
Wanda and Tom Freeman
"Explained everything to me so I could understand my policy!"
Phyllis Hinshaw
"Explained the Health plan so well that I understand it."
Sandy Perino
"Quick, knowledgeable, professional, did his homework."
Ellen Ritter
"Mr. Pitts is very knowledgeable with a great personality!"
Joyce Hill Moore

Our Work Process Steps

Our Working Process

1. Get a Free Quote

Our process begins with a consultation where we take the time to understand your unique needs and circumstances.

2. Customized Solutions

Based on the information gathered, we tailor insurance solutions that are specifically designed to meet your needs.

3. Peace of Mind

Our ultimate goal is to provide you with peace of mind, knowing that you're protected by a comprehensive insurance plan.